
IT Consulting - Gold Package per hour $65.00
- 1 x 24 hour Helpdesk Virtual assistant
- 1 x 24 hour on call, On-site IT Support Staff
- Scheduled Health Check reporting on Network/IT Support/Server health
- Business Intelligence and Analytics reporting on company website, app and network throughput
- Regular face to face meetings on IT Services, ITIL, ITSM, and Continual Service Improvement
- ITSM Asset tagging, administration, purchasing and management of all hardware
- Knowledge Base Documentation of all IT services constructed inc; Site Profile/Brief, Service Catalogue, IT Security Profile
- Ticket System, ITSM Asset management solution, Hardware, Server and Network Infrastructure purchase, asset and deployment assistance
- Unlimited planned and unplanned IT Security penetration, testing and reporting
- Unlimited access to all Training on and offsite
- Office, Building, Vendor, management and support
- Technology blogging content writing services and manuals
- Website and Mobile App setup and created for business
- Office Move and Network/Infrastructure setup and administration assistance
- Physical IT Presence/Office setup on site, and Intranet online Self Service portal and mobile app assistant setup
- Smart Voice & Surveillance systems and meeting room systems deployment setup and assistance
- IT Governance and Law services to assist in trademarking assistance and patent declaration
- Unlimited access to free development services engineering, software with ongoing yearly support for up to 5 years.