IT Consulting - Silver package per hour $55.00

poshpython

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1 x Virtual Helpdesk assistant
1 x 24 hour on call, On-site IT Support Staff
Scheduled Health Check reporting on Network/IT Support/Server health
Business Intelligence and Analytics reporting on company website, app and network throughput
Regular face to face meetings on IT Services, ITIL, ITSM, and Continual Service Improvement
ITSM Asset tagging, administration, purchasing and management of all hardware
Knowledge Base Documentation of all IT services constructed inc; Site Profile, Service Catalogue
Ticket System, ITSM Asset management solution, Hardware, Server and Network Infrastructure purchase, asset and deployment assistance
On and offsite site training for all provided services
Office, Building, Vendor, management and support
Website and Mobile App setup and created for business
Office Move and Network/Infrastructure setup and administration assistance
Physical IT Presence/Office setup on site, and Intranet online Self Service portal and mobile app assistant setup
Smart Voice & Surveillance systems and meeting room systems deployment setup and assistance
Access to development services engineering, software with ongoing yearly support for up to 5 years.

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