
IT Consulting - Silver package per hour $55.00
- 1 x Virtual Helpdesk assistant
- 1 x 24 hour on call, On-site IT Support Staff
- Scheduled Health Check reporting on Network/IT Support/Server health
- Business Intelligence and Analytics reporting on company website, app and network throughput
- Regular face to face meetings on IT Services, ITIL, ITSM, and Continual Service Improvement
- ITSM Asset tagging, administration, purchasing and management of all hardware
- Knowledge Base Documentation of all IT services constructed inc; Site Profile, Service Catalogue
- Ticket System, ITSM Asset management solution, Hardware, Server and Network Infrastructure purchase, asset and deployment assistance
- On and offsite site training for all provided services
- Office, Building, Vendor, management and support
- Website and Mobile App setup and created for business
- Office Move and Network/Infrastructure setup and administration assistance
- Physical IT Presence/Office setup on site, and Intranet online Self Service portal and mobile app assistant setup
- Smart Voice & Surveillance systems and meeting room systems deployment setup and assistance
- Access to development services engineering, software with ongoing yearly support for up to 5 years.